HSTB Information
What is HSTB's Core Values?
Compassion: Compassion and respect for all, each other and animals.
Community: Serving the community with optimism and integrity.
Commitment: Commitment to lead the way in animal welfare.
What is HSTB's Mission Statement?
Dedicated to ending animal homelessness and providing care and comfort for companion animals in need.
What is HSTB's Vision Statement?
Leading the Way Because Every Life Counts
Computer/Email/Phone Support
How do I reset my Ultipro password?
Please contact Maxwell at maxwellkcrespo@humanesocietytampa.org or call him at (813) 291-7140
I am not able to get into my email, who do I contact?
Please contact Maxwell at maxwellkcrespo@humanesocietytampa.org or call him at (813) 291-7140
I can't get my printer to work, who do I contact?
Please contact Maxwell at maxwellkcrespo@humanesocietytampa.org or call him at (813) 291-7140
Payroll Questions
Who do I contact about changing my direct deposit?
You can change your direct deposit by signing into Ultipro HERE
Myself>Direct Deposit>Click on the Add Button>List all information with a red asterisk>Save.
A message will appear displaying the pre-note. You’ll need to inform accounting, Jen Hall at jenniferh@humanesocietytampa.org, about the update and request the deletion or modification of your previous account.
When do I get paid?
Our payroll cycle runs from Thursday to Wednesday, with employees receiving their pay the following Thursday for work completed during the previous week.
Who should I contact if I have questions about my paycheck?
Please reach out to your manager or supervisor for assistance.
I need to update my address?
Once signed in go to: Myself >> Name, Address, and Telephone >> Edit >> Make required changes and save
Who should I contact for employment verification when buying a car, house, or renting an apartment?
Please have your contact email HR colleent@humanesocietytampa.org or fax in @ (813) 876-0765 for verification. Allow up to 48 hours for a response.
I need a copy of my W2, where can I get it?
You can access your pay stubs by signing into Ultipro HERE
Myself>Pay>Pay History>U.S. Wage and Tax Statements. Click on the blue date for the year you need, the W2 will populate, then click on print.
I need copies of my paystubs, what do I need to do?
You can access your pay stubs by signing into Ultipro HERE
Myself>Pay>Pay History>by each check paid out there is a box you click on>top right corner clicks on download>a page that states Pay Statement Download Options, chose which one you want (you can check multiple boxes).
Then click on create file
The following screen will appear:
Click on open
The pay statement will pop up, and then you click print
Benefits Questions
Where can I find details about my health insurance plan?
It can be found HERE
What holidays do we observe?
It can be found on page 22 HERE
When do I qualify for insurance?
It can be found on page 17 HERE
How much PTO do I get?
It can be found on page 17 HERE
How much time do I get off for bereavement?
It can be found on page 35 HERE
I got called for jury duty, what do I need to do?
It can be found on page 35 HERE
Where can I find the employee handbook?
How do I enroll or change my benefits plan?
Please contact HR at colleent@humanesocietytampa.org
I want to change my 401K, what do I need to do?
Please contact Vestwell 5 at (917) 979-5358 – option 1 or help@vestwell.com M-F 9 am-5 pm. Once you make the change, they will email HR/Accounting to authorize and update your weekly deductions.
How do I request time off or submit vacation days?
You must be employed for 90 days and work full-time.
Sign into Ultipro HERE
Time Classic>Myself>Time Off>Dashboard>Create Request>Enter Start Date/End Date>Submit.
Please advise your manager that you requested the time off. HSTB will accommodate if possible. HSTB must also ensure that business needs and operations are not interrupted as a result. PTO time is subject to PTO time can only be taken in 4 or 8 hour increments. (Page 23 employee handbook).
Policies
What is the procedure for resigning from the company?
It can be found on page 15 HERE
How do I return company equipment upon departure?
It can be found on page 16 HERE
When will I receive my final paycheck? What about my benefits?
HR will send an email within 3-5 business days after receiving the formal written resignation.
What is the procedure for reporting an accident or injury?
It can be found on page 26 HERE
What is the policy on overtime?
It can be found on page 18 HERE
What is the policy for taking breaks?
It can be found on page 18 HERE
What is our attendance policy?
It can be found on page 7 HERE
How do I report workplace harassment?
It can be found on page 48 HERE
What do I need to do if I need to request FMLA/Short Term Disability?
Please reach out to HR 813-708-1237
What is the procedure for performance reviews?
All employees are scheduled for a 90-day and annual performance review to ensure ongoing success in their roles. If you have not yet received your review, please reach out to your manager.
What is the policy on personal cell phone usage?
It can be found on page 7 HERE
