Frequently Asked Questions

What is your COVID-19 protocol?

We are taking everyone’s temperature who enters our buildings. If their temperature is above 100.3 the person is asked to leave the premises. We are requiring all staff, volunteers and visitors to wear masks.

I want to adopt an animal what do I do?

The best thing to do is to keep your eye on our website to see who we have available every day. The site is updated multiple times daily to reflect pets adopted and pets added for adoption. Click here to learn more.

Once you see an animal you are interested in, our best advice is to come to our shelter early as we have a first-come, first-served adoption process. Lately, lines form a few hours before we open.

I want to adopt an animal that is on a stray hold/featured in lost and found, what do I do?

When an animal is on our lost and found page they are placed on a stray hold to give their original owner an opportunity to reclaim them. If they are not reclaimed, then they will be placed for adoption and will be listed on our adoptions page. We do not have a waitlist nor do we have pre-adoptions, however, you can visit our shelter as we have a first-come, first-served adoption process – our best advice is to come to our shelter early as we tend to have lines form early every day. Our website is updated daily so be sure to check often!

If you have any other questions about a particular pet, please call our adoptions department at 813.876.7138.

Do you keep a list of people who want a certain kind of pet?

We are unable to keep a list of people to contact when specific breeds/animals arrive at our facility; we simply have too many requests. The best thing to do is to keep your eye on our website to see who we have available every day. The site is updated multiple times daily to reflect pets adopted and pets added for adoption.

How will I know when you are getting puppies?

We are unable to provide the exact dates on when we will have puppies as it all depends on the dogs that are surrendered to us or brought to us by a partner shelter. Please also keep in mind, after we receive any animal we have to complete an exam, complete a spay/neuter surgery, provide shots and insert a microchip OR if they are too young or have medical issues we have to place them in foster care. This process also takes time.

The best thing to do is to keep your eye on our website to see who we have available every day. The site is updated multiple times daily to reflect pets adopted and pets added for adoption. Click here to learn more.

We adopt on a first–come, first- serve basis. Lines form EARLY for puppies.

I need to surrender my pet, what do I do?

If you are no longer able to care for your pet or if you have found a stray that you cannot keep, we accept “surrenders” between the hours of 9:00 AM and 5:00 PM, seven days a week, at our Intake Department located on the lower level of our shelter. Due to limited space and resources, we cannot guarantee that every walk-in surrender will be accepted. Therefore, we encourage you to call or email before bringing your pet: 813.876.7138 ext. 0 or Intake@HumaneSocietyTampa.org.

If you need to rehome your pet and we are unable to take them in due to limited space, we encourage you to use Rehome by Adopt-A-Pet and the Petco Foundation. Click Here to learn more.

I lost my pet, what do I do?

You can check our website daily to see the lost and found animals we have in custody. Click here to view animals.

Please be sure to also post your information at Lost and Found Pets of Hillsborough County Facebook page, and notify Hillsborough County Pet Resource Center.

Other Resources for Lost Pets

Hillsborough County Pet Resource Center

Craigslist

Fido Finder

Finding Rover

Flealess Market’s Lost Pets International

Lost and Found Pets of Hillsborough County on Facebook

Lost and Found Pets USA

Humane Solutions to Help Wildlife

Do you offer cremation services?

We do offer cremation once a pet has passed. Communal cremation (ashes not returned) service is $20.00. You can also choose to do a Private Cremation (ashes returned) if you would like to have your animal’s cremated remains back. That price would be $135.00 for pets under 40lbs, $160.00 for pets 41lbs to 100lbs and $200.00 for pets over 100lbs which includes a wooden box urn. We also offer a clay paw print for an additional $28.00. We are here every day to assist you with this procedure with no appointment necessary between the hours of 9:00 AM and 4:00 PM at our Intake Department located at the lower level of our shelter.  Please call us for any questions you may have at 813.876.7138. We are here for you when you need us.

I want to foster an animal what do I do?

Thanks for reaching out! We would love for you to foster. There are a few steps to take prior. Please click here to visit our fostering page and learn more.

If you have any questions please reach out to our foster care coordinator: Fostercare@HumaneSocietyTampa.org

I have a pet that needs general medical care can you help?

Yes, our Animal Hospital at the Humane Society of Tampa Bay was opened in 2012 to provide our community with affordable options in the care of their pets. Our full-service, high-quality hospital can accommodate medical care ranging from routine vaccinations and health checks, to diagnostics and special surgeries.

In 2014, we became Florida’s first non-profit Animal Hospital awarded accreditation by the American Animal Hospital Association (AAHA), considered the gold standard in the industry.

By bringing their pets to our hospital for care, clients support the plight of homeless pets as any proceeds from the Animal Hospital will benefit the mission and programs at the Humane Society of Tampa Bay.

Please be aware, we are not an emergency hospital.

To make an appointment please call: 813.870.3304

I feed feral (outside) cats in my neighborhood. I want to have them vaccinated and spayed/neutered, what do I do?

Please click here and carefully review all information about our TNVR (trap, neuter, vaccinate, return program so that our TNVR team can set up a plan of action.

Where do I report animal abuse?

Thank you for caring about the animal(s). Unfortunately, we are not legally able to get involved. However, Hillsborough County Animal Control is able to take action.

Here is their number: 813.744.5660

Click here to put in a request digitally.

I want to volunteer/foster or I need volunteer hours, how do I get started?

Please click here to review our volunteering options.

Please email our Volunteer Manager, Liz McCoy at Volunteer@HumaneSocietyTampa.org to sign up or if you have any questions.

Where do I submit alumni photos and stories of my HSTB Alumni pet?

Please send photos and a short write up about your HSTB alumni to communications@humanesocietytampa.org

I am a student who wants to interview someone from your organization for my school project, who do I contact?

Please email our Marketing and PR Manager, Maria Matlack at  MariaM@HumaneSocietyTampa.org with your name and project details.

How do I set up donations to be made in memory of a loved one who recently passed away?

You can create a special fundraiser utilizing our “create a fundraiser” feature on our website. This will allow you to create your very own fundraising website that you customize and can share with friends and family.

How do I make a tribute donation? Do you send an acknowledgement card?

You can click here to make a tribute donation. Yes, we can send an acknowledgment card and/or email. Be sure to indicate your preference in the online donation form.

What is your EIN? What is your mailing address?

Our EIN is 59-0799907

Our mailing address is 3607 N. Armenia Avenue, Tampa, FL 33607